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Wednesday, May 11, 2011

Extraordinary Coach: #2 Framing Conversations

The Coaching Conversation Guide: F.U.E.L. (a checklist for leaders). See p. 76 for a terrific,detailed chart; also see the Appendix on p. 291 for list of robust questions.

Frame the Conversation—Context of the problem is essential.
i. Identify the behavior or issue to discuss. The authors offer a litany of questions to get to the issue. Example: What’s the most important thing for us to discuss?
ii. Determine the purpose or outcomes of the conversation. Example: What would you like to accomplish in this conversation?
iii. Agree on the process for the conversation. Example: Here’s how I thought we might proceed…What do you think?

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