Invitation from the Periphery: Funders help organizations when they demand clarity of the change sought, how the organization will accomplish that change, what data is needed, how it will be collected, and then how it will be used.
a. “Leaders with an innate desire for good information are the ones most likely to make a real difference in the lives of those they serve.
b. The best performance-management systems help users do what they do better and make what they do easier.
c. The technology behind these systems is not nearly as important as the mindset of the leaders who put these systems in place.”