Culture is the Key: Managing outcomes successfully requires a leader with courage who’s willing to develop a culture of performance appraisal.
a. “An organization’s culture has a huge impact on whether the organization can achieve what it hopes to for those it serves.
b. The best way to influence culture is to recruit and retain top talent whose values and skills match the culture to which you aspire.
c. Take time to flesh out your guiding principles, and do what it takes to make them more than just slogans on the wall above the water cooler.”