Monday, September 14, 2009
This is the first of several posts this week based on my review of the book Fierce Conversations by Susan Scott (The Penguin Group 2002)—available on Amazon. I highly recommend this book for solving problems and building deeper relationships—in both your personal and professional lives.
It’s often difficult to have tough conversations with other people, especially people we care deeply about. Susan Scott wrote Fierce Conversations about how to do just such a thing…have a difficult or fierce conversation. Scott maintains that “the conversation is the relationship.” Unfortunately, most of us have very surface-like conversations in our daily lives and never get down to the stuff that matters. Fierce Conversations teaches people how to have conversations they need, not enjoy. In the end, every conversation changes the relationship either for the better or the worse. And as tough as fierce conversations are to have, they build the relationship by surfacing important issues.
This week I’ll review the book in depth and provide a working example.