Overview: The shift in the natural laws of the “physics” of business, from steady state to uncertainty, calls for a fundamental shift from business as usual to innovation and experimentation. To become a growth company, approaches must change when underlying assumptions change. Despite understanding this shift, fundamental mindsets, corporate values, systems and processes can be misaligned and work against critical, even survival, innovation. Research shows that growth companies leaders are both humble and passionate. The workforce is engaged, loyal, and really knows the customers. The business has a simple strategy that everyone understands. These companies have a growth formula: Creating growth mindsets, building internally aligned growth systems, and having a growth process .
The Physics of Business Growth: Mindsets, System, and Processes
(Stanford University Press, 2012) by Edward Hess and Jeanne Liedtka,
reviewed by Steve Gladis, March 2015