Physics of Business Growth: Post #3--Systems

Growth Systems: Alignment accelerates growth. It does no one any good to have internal systems bumping into each other—stifling growth. Thus, HR policies, reward systems, culture and structure (to mention just a few) need to be tested and aligned to facilitate growth, not frustrate progress. For example, if CEOs are rewarded for quarterly growth, they’ll likely take short-term gain over the long view—creating just the opposite of growth. “Asking for new behaviors in a system that still encourages, measures, and rewards the old behaviors is a complete waste of time or, worse, engenders cynicism and mistrust.”  Successful growth companies—like Best Buy, Southwest Airlines and UPS—are rare and produce an engaged workforce; humble, passionate leaders; and a learning environment.