Making Organizational Change
a. Diagnosis: 1) Using OACI, members rate profile of the current organization and reach consensus,
b. Interpretation: 1) Identify changes that need to happen; 2) talk about what change means and does not mean; 3) find stories that illustrate values and necessary behaviors.
c. Implementation: 1) Which actions should be stopped, started, continued; 2) ID small wins and tout them; 3) Set timetable and metrics; 4) develop a communications plan; 5) figure out which parts of the organization will have to change and how; 6) determine personal change for everyone necessary for organizational change to happen.