From Employee Engagement Programs to Actually Engaging Employees.
Scott’s simple but powerful equation for engagement that matters is the following: Inclusion + Engagement = Execution Muscle. Inclusion is the feeling that employees have a seat at the table. Engagement indicates the degree to which their personal goals and values align with the corporate goals and values. If you have both, execution grows stronger. Regarding engagement, the cost of not having it is amazing and calculable. According to Gallup, only 20% of employees are actively engaged in their jobs, which means that 80% are not engaged. The outcome of engaged employees—they outperform un-engaged colleagues by a whopping 20-28%! So, for 80% of all employees we’re getting a return that’s nearly a quarter to a third of what we could be returning to ourselves and our investors. Some “tells” in this area: employee surveys haven’t improved; there’s little diversity around the table; executive compensation is not tied to employee satisfaction; surveys are almost always anonymous.