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in an uncertain environment, an efficient team is never as effective as an adaptive one. Restructuring the Joint Special Operations Command from a classic command-and-control military management style to a more team-based, team of teams, McChrystal was far better able to fight the allusive al-Qaeda in Iraq (AQI) under the notorious leadership of Abu Musab al-Zarqawi. Forsaking the Frederick Taylor reductionist paradigm of always being efficient and effective, at the expense of being adaptive, even entrepreneurial, McChrystal remade his command into a team of teams—adaptive, trustful and with common purpose—one that communicated well, asked questions, and figured out how to be successful in an uncertain environment.
Team of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal, Tantum Collins, David Silverman, Chris Fussell (Kindle Edition, Penguin, 2015), Reviewed by Steve Gladis, August 2015).
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