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Tuesday, September 1, 2015

Team of Teams: Post #2--Efficient, not Effective?

Efficient is Not Always Effective. The authors dedicate a lot of space to Frederick Taylor’s reductionist theories of efficiency, which argue for step-by-step processes for products and service that are designed for maximum optimization and efficiency. Designed around reducing workers to near-robots with little say in how things get done, Taylor’s theories dominated at one time both industry and the military and in its day met a need to solve complicated problems; however, those theories were less effective years later when engaged workers and adaptive thinking were required for highly complex problems and in more unpredictable circumstances.

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