Monday, April 8, 2013
Progress Principle: Post #5--Little Things
Little Things Matter: Over 28% of small events at work had big impacts on people. Regular, small positive or negative events have a big cumulative effect on people. Positive or negative inner work life spills over into our personal lives. People try to make sense of any event (good or bad) that happens to them at work; often, this sense-making reverberates long after the event. If people feel respected, valued, supported toward progress, they’re motivated to work hard and long. Otherwise, they are demotivated and produce little. Often, managers do NOT understand the enormous effect of a poor inner (unspoken) work life of an employee.